Refund policy

Last Updated: October 2026

At Just Thrive®, we stand behind the quality of our products and want you to feel confident in your purchase.

Bottom-of-the-Bottle Guarantee

If you are not 100% satisfied with your first purchase of a Just Thrive® product purchased directly from JustThriveHealth.com, you may request a full product refund — even if the bottle has been opened or completely used.

The Bottom-of-the-Bottle Guarantee applies to the first purchase of each individual product purchased directly from Just Thrive.

Refund Limitations

The following conditions apply:

Original shipping costs are not refundable.
Discounts applied to the original purchase are excluded from the refund.
The guarantee applies to a maximum of two bottles purchased directly from Just Thrive.
The guarantee applies to purchases made directly through JustThriveHealth.com.
Purchases made through third-party retailers or marketplaces are subject to the return policies of those retailers.

How to Request a Refund

Please use the Just Thrive Return Portal to submit your refund request.

If you are unable to use the online Return Portal, please contact our Customer Service team for assistance.

Email: support@justthrivehealth.com
Phone: +1 (800) 455-8939

Please include your order number and the email address or telephone number associated with your order.

Return Shipping

If a physical return is required, please follow the return instructions provided by Just Thrive.

When returning a product, we recommend using a shipping service that provides tracking.

Refund Processing

Approved refunds are issued to the original payment method.

The refunded amount is issued in U.S. Dollars. Just Thrive is not responsible for differences resulting from changes in exchange rates between the original purchase and the refund.

Subscription Orders

Subscription customers may modify or cancel future participation through their customer account or by contacting Customer Service.

Future subscription shipments may be canceled before they are processed for shipment.

Damaged or Incorrect Orders

If your order arrives damaged, contains missing items, or you receive an incorrect product, please contact Customer Service as soon as possible.

Please provide your order number and details regarding the issue.

Contact Us

Just Thrive®
DMS Natural Health, Inc. dba Just Thrive